Terms of Sales
TERMS OF SALES
These General Terms and Conditions of Sale are concluded between, on the one hand, ÂGE Paris, SAS with a capital of €1,000 registered with the RCS of Paris under number 900 541 004, having its registered office at 29 rue Duret, 75116 Paris (hereinafter "ÂGE Paris”), and on the other hand any person who has made a purchase on the ageparis.fr website, hereinafter referred to as “the Customer”. Any purchase on the ageparis.fr site (hereinafter the “Site”) automatically entails acceptance of all of these conditions.
ARTICLE 1 – DEFINITIONS
Customer: refers to any user who purchases a Product through the Site and/or who has a personal account on the Site.
Order: refers to the process whereby the Customer selects the Products he wishes to purchase and have them delivered. An Order is finalized when the Customer has selected the Products he wishes to have delivered as well as the delivery options and when he has paid the amount to be paid. Once finalized, the Order is taken care of by ÂGE Paris, which will ship the Products ordered according to the terms of these GCS.
Contract: refers to these T&Cs and any special conditions applicable to certain promotional operations. Therefore, the Customer waives the right to rely on any contradictory document which would oppose the Contract, and which would therefore be unenforceable against AGE Paris.
Personal data: refers to all the personal information relating to the Customer, a natural person, provided by him when placing the Order.
Parties: jointly designates ÂGE Paris and the Users of the Site.
Products: refers to the products available for sale on the Site.
User: designates any natural or legal person accessing the Site, whether or not they are a Customer.
ARTICLE 2 – PURPOSE OF THE CGV AND VERSION IN FORCE
2.1. The purpose of these T&Cs is to define the conditions under which Users can access the Site, place Orders and manage relations between ÂGE Paris and Users, including all the rights and obligations arising therefrom.
2.2. They apply in the relations between the Users between themselves and between the Users and ÂGE Paris. Any User agrees to comply, without restriction or reservation, with these T&Cs, whether they visit the Site or place an Order. The GCS are notified to Users for acceptance prior to any Order on the Site.
2.3. AGE Paris is free to modify, at any time and without notice, these GCS, in particular to take into account any legal, jurisprudential and/or technical developments. ÂGE Paris will inform the User by any means, who must accept the new GCS.
In any case, the fact for the User to continue to use the Site after information of the modification of the GCS entails the acceptance of the modifications of the latter by the User.
2.4. The prevailing version of the T&Cs is the latest version available on the Site.
2.5. The version applicable to an Order is that in force on the date of placing the latter.
Each new Order requires acceptance of the T&Cs by the Customer, which the latter acknowledges and accepts.
If Users do not accept the T&Cs or their subsequent modifications, they must renounce all use of the Site.
2.6. The User declares having obtained from ÂGE Paris, prior to his Order, all the information on the Products and the delivery methods. He declares to be solely responsible for the choice of the Products as well as their suitability for his needs.
2.7. The User must be a duly represented legal person or an adult natural person with the legal capacity to place an Order on the Site. Otherwise, he must have the authorization of his legal representative to place an Order, which he expressly acknowledges and accepts.
ARTICLE 3: PRICE
All prices presented on the Site are in euros, all taxes included. AGE Paris reserves the right to modify its prices without notice. The prices applied to the Customer correspond to those displayed on the Site at the time of their Order.
ARTICLE 4: PRESENTATION OF ARTICLES
The User is informed that photographs of the Products appear on the Site, which he may consult freely.
ÂGE Paris guarantees that these photographs were taken under standard conditions for the sector in question, with the Products themselves.
ÂGE Paris makes its best efforts to ensure that the photographs of the Products conform as closely as possible to the Products actually delivered to the Customer (color of the Products in particular). Nevertheless, ÂGE Paris cannot guarantee that the Products will be exactly identical to the photographs, in particular due to the technical constraints of making the photographs available on the Site.
Furthermore, ÂGE Paris strives to present and describe its Products as accurately as possible. Nevertheless, subject to providing a faithful presentation of the essential qualities of its Products, ÂGE Paris cannot guarantee the exhaustive communication of all the characteristics of each Product. The User declares to be fully aware of the provisions of this article, and already expressly accepts not to engage the responsibility of ÂGE Paris in this respect, subject to the application of the mandatory legal provisions (guarantee of conformity in particular) .
ARTICLE 5: ORDER
The User can browse the Site without obligation to purchase.
In order to place his Order, the Customer selects the Products of his choice on the Site and adds them to his virtual basket.
The creation of a personal account on the Site is not necessary to place an Order. On the other hand, certain personal data of the Customer are required for the proper execution of the Order by ÂGE Paris.
If the Customer wishes, he has the possibility of creating a personal account allowing him, in particular, to follow the history of his Orders on the Site and to find the corresponding confirmations and invoices. Some of the Customer's personal data is required to proceed with the creation of a personal account.
The Customer is required to provide complete, up-to-date and fair information, ÂGE Paris cannot be held liable in this respect. The Customer is informed that some of the information requested is mandatory for the proper execution of the Order he has placed, which he expressly acknowledges.
The description of the Products is available to the Customer on the Site, which the Customer accepts and acknowledges.
Once the Order has been finalized, payment is confirmed by ÂGE Paris by sending an email to the Customer at the address indicated when placing the Order.
The Order is validated once payment has been made in full and received by ÂGE Paris.
In the event of unavailability of one or more Products after placing the Order, the Customer will be notified by email.
The Customer will have the choice of being reimbursed for the amount corresponding to the unavailable Products, or of being delivered when the Products concerned are again in stock (unless they are definitively withdrawn from the catalogue).
In any case, ÂGE Paris cannot be held responsible for any prejudice suffered by the Customer, nor liable for any damages.
ÂGE Paris may at any time modify the assortment of products offered for sale on the Site, without prejudice to the Orders placed by the Customer.
ARTICLE 6: DELIVERY
Delivery costs will be specified on the Site, all taxes included, during the Order process and must be accepted by the Customer at the time of validation of the Order.
They will appear on a specific line separate from the one specifying the price of the Products.
It is expressly specified that the amount of the delivery costs may vary depending on the territory of delivery of the Products, which the Customer expressly acknowledges and accepts.
Delivery times are indicated on the Site and depend on the delivery method chosen by the Customer. Delivery times exclude Saturdays, Sundays and public holidays.
Pursuant to Article L. 216-1 of the Consumer Code, the Parties agree that the Products will be delivered within the deadlines specified during the Product Order process and before the validation of the said Order. Delivery times are also recalled in the Order confirmation email sent to the Customer.
Delivery times include the preparation and dispatch of the Order, as well as the delivery time of the Products to the delivery point (Customer's postal address or pick-up point).
However, ÂGE Paris using external service providers (carriers, postal services, etc.) for the delivery of the Products, ÂGE Paris is totally dependent on these third-party service providers. The delivery times indicated on the Site may thus be affected by the service providers without ÂGE Paris being responsible for these delays in delivery and the consequences that could result therefrom.
When the delivery is made against signature, this is proof of the good reception of the package. The transfer of risks and liability relating to the Products takes place upon receipt of the Products by the Customer. From this date, the Customer will be solely responsible for them, as well as for their use and any consequences that may arise therefrom. Consequently, the Customer undertakes to check, at the time of delivery, that the Order delivered is complete, compliant and has not been damaged. Otherwise, the Customer undertakes to refuse to accept the Order and to affix his signature to any supporting document. Any Order received against signature by the Customer will be considered to be compliant, complete and in perfect condition at the time of delivery.
ARTICLE 7: PAYMENT
Payment for items on the ageparis.fr site is made either via paypal or by bank card (cb, visa, mastercard, american express) via the secure online payment platform stripe.
The Customer expressly acknowledges that the communication of his credit card number to ÂGE Paris constitutes authorization to debit his account up to the price of the items as indicated during the confirmation of the order. If necessary, a notification of cancellation of order for non-payment is sent to the customer by ÂGE Paris on the e-mail address communicated by the customer when registering on the site.
The data recorded and kept by ÂGE Paris constitutes proof of the order and of all past sales. The data recorded by paypal or stripe constitutes proof of any financial transaction between the customer and ÂGE Paris.
ARTICLE 8 – WITHDRAWAL - RETURN AND EXCHANGE
You have 14 days to return your ÂGE Paris piece. Once this period has passed, we no longer proceed to exchanges or refunds. For an exchange or refund within 14 days, the item must be returned in the condition in which it was delivered, unworn, unwashed and in its original packaging.
- In the event that an item arrives at the buyer's damaged, or does not correspond to the item ordered and the description of the latter, ÂGE Paris undertakes to reimburse the full amount paid by the buyer, excluding shipping charges. The return of the object must be made to us within 14 days of the date of purchase. Depending on the case, a photo of the damaged or unsatisfactory object may suffice. The refund will be made on the date of receipt of the article.
- If an item does not suit you, you can return it to us within 14 days, at your expense. ÂGE Paris undertakes to reimburse the amount of the value of the object, excluding the shipping costs which remain the responsibility of the buyer, on the date of receipt of the object.
We advise you to choose a mode of transport with tracking number. Indeed, the return of the Product is carried out at the risk and peril of the Customer. AGE Paris cannot be held responsible for the loss, theft or damage that may be suffered by returned Products during transport. ÂGE Paris reserves the right to refuse reimbursement of the returned product(s). If the item is refused by ÂGE Paris, it will be returned to the Customer at the expense of ÂGE Paris without the Customer being able to demand any compensation whatsoever .
Only the Customer identified as such with ÂGE Paris can exercise this right, to the exclusion of any other person, and in particular the person receiving the delivery.
ARTICLE 9 – PERSONAL DATA
9.1. Personal data is collected by ÂGE Paris when an Order is placed or when a personal account is created by the Customer.
In addition, personal data is collected through cookies. This type of collection is envisaged in article 9.2 below.
When placing an Order, certain personal data must be provided by the Customer and collected by ÂGE Paris. These are the Customer's surname, first name, email address, postal address and telephone number. The same personal data is required when creating a personal account.
This personal data is subject to automated processing for the purposes of managing the Order and the ÂGE Paris customer base, as well as commercial prospecting, and for statistical purposes.
They may be transmitted to ÂGE Paris' commercial partners who contribute to the delivery of the Products and to the making of payments, solely for this purpose, which the Customer expressly acknowledges and accepts.
In addition, as part of the online payment services used by ÂGE Paris, these services collect certain personal data belonging to Customers on behalf of ÂGE Paris.
Said data is kept for the time necessary for the purposes for which it is collected and processed, namely for the completion of the Order placed by the Customer, unless:
– a longer retention period is authorized or imposed by a legal or regulatory provision;
– the Customer has exercised, under the conditions set out below, one of the rights granted to him by law.
In addition, when the Customer has created a personal account, the personal data communicated for this purpose is kept until the account is deleted, which can be requested from ÂGE Paris under the conditions described below.
Subject to the Customer's express acceptance by means of checkboxes, the Customer's email address may also be used by ÂGE Paris for the purpose of registering and sending a newsletter and/or transmitting Promotional offers.
In the event that the Client no longer wishes to receive newsletters and/or promotional offers, he has the possibility of modifying his choice by contacting ÂGE Paris under the conditions mentioned below or by using the unsubscribe links provided in the messages. .
Access to personal data is strictly limited to employees of ÂGE Paris, authorized to process them by reason of their duties. The information collected may possibly be communicated to third parties bound to ÂGE Paris by contract for the execution of subcontracted tasks necessary for the management of the Order, without the Customer's authorization being necessary. It is specified that, in the context of the performance of their services, third parties have only limited access to the data and have a contractual obligation to use them in accordance with the provisions of the applicable legislation on the protection of data. personal data. Apart from the cases set out above, ÂGE Paris undertakes not to sell, rent, assign or give access to third parties to the data without the Customer's prior consent, unless forced to do so for a legitimate reason. (legal obligation, fight against fraud or abuse, exercise of the rights of defence, etc.).
In accordance with the applicable legal and regulatory provisions, in particular law n ° 78-17 of January 6, 1978 as amended relating to data processing, files and freedoms and European regulation n ° 2016/679 / EU of April 27, 2016, the The User benefits from a right of access, rectification, portability and erasure of his data or even limitation of processing. He may also, for legitimate reasons, oppose the processing of data concerning him.
He may thus demand that personal data concerning him which is inaccurate, incomplete, ambiguous or out of date be rectified, completed, clarified, updated or deleted. The User's personal data is also deleted when the User expressly withdraws his consent to the collection and processing of his personal data, subject to the legal obligations of ÂGE Paris. The User may also, under the right to the portability of his personal data, recover those concerning him for his personal use, or request that they be transferred to a third party, if this is technically feasible. Each User may also oppose, for legitimate reasons, the processing of data concerning him, and request the limitation of data processing.
To exercise these rights, the User must send a request by email to contact@ÂGE Parisofficiel.fr indicating his name and surname. ÂGE Paris may ask the User to prove his identity, by enclosing any necessary document with his request, in particular a copy of his identity card or passport.
ÂGE Paris will implement the means at its disposal to process requests relating to Users' personal data.
In the event of a security breach on the Site or loss of personal data relating to Users, ÂGE Paris will inform them by email under the applicable legal conditions. It will take all necessary measures, within the limits of its human, material and financial resources, to remedy the breach and ensure data security.
Users also have a right of complaint, which they can exercise with the national supervisory authority, namely the CNIL.
To obtain more information about their rights, Users can click on the following link: https://www.cnil.fr/fr/comprendre-vos-droits.
9.2. AGE Paris is likely to set up cookies on the Site. This is an automatic tracking process that records information relating to navigation on the Site, and stores information entered during visits to the Site in order to facilitate use of the Site.
The cookies installed by ÂGE Paris are deleted from the Customer's computer terminal after a period of 13 months.
The User may oppose their implementation and/or delete them by following the procedure indicated on their browser.
As such, ÂGE Paris collects the express consent of the Users as to the use of these cookies and uses them in application of the legal provisions, including in particular the General Regulations on the Protection of Personal Data.
ÂGE Paris uses these cookies only to establish connection statistics as well as User browsing histories.
ARTICLE 11: PURCHASE VOUCHERS/CREDITS
The vouchers sent by ÂGE Paris can be used for 1 year on all the Products offered on the Site. Purchase vouchers cannot be combined with each other or with promotional codes.
ARTICLE 12: PROMOTIONAL CODES
Promotional codes only apply to non-discounted base prices. Promotional codes cannot be combined with each other or with vouchers. Promotional codes can be used once per Customer account unless instructed otherwise by ÂGE Paris. These codes are not refundable during an exchange.
ARTICLE 13: INTELLECTUAL PROPERTY
Without this list being exhaustive, the brand "ÂGE Paris" as well as its derivatives and variations, the logos, the graphic charter, the layout, the information, the presentation and the content of the Site, are the exclusive property of ÂGE Paris. . All disassembly, decompilation, decryption, extraction, reuse, copy and more generally, all acts of reproduction, representation, distribution and use of any of these elements, in whole or in part, without the prior written authorization of ÂGE Paris are strictly prohibited and may be the subject of legal proceedings.
Any reproduction or representation, total or partial, of the Site or its component elements, such as brands, logos, graphic charter, layout, information, presentation and content of the Site, without this list being exhaustive, is prohibited.
Browsing on the Site does not entail any transfer of intellectual property rights for the benefit of the User. ÂGE Paris grants the User a right of access and consultation of the Site only, under the terms and conditions provided for in these GCS.
ARTICLE 14: LIMITATION OF LIABILITY
14.1 ÂGE Paris declines all responsibility for damages of any kind whatsoever, resulting in particular from the use of the Site or the Order of Products, in particular damage to the reputation and image of the Customer, or loss of data that may occur due to the use of the Site.
In the event that the liability of ÂGE Paris should be established and retained due to damage suffered by the Customer and exclusively to ÂGE Paris, this is limited to the amount of the Order paid by the Customer to ÂGE Paris.
14.2. The User acknowledges that his use of the Site is at his own risk. The Site is provided "as is" and is accessible without any guarantee of availability and regularity.
ÂGE Paris will make its best efforts to make the Site accessible 24 hours a day, seven days a week, except in the event of force majeure or an event beyond the control of ÂGE Paris and subject to maintenance periods, possible breakdowns, technical hazards related to the nature of the network or malicious acts or any damage to the hardware or software of ÂGE Paris.
14.3. ÂGE Paris cannot under any circumstances be held responsible for an interruption of all or part of the Site, whatever the cause, duration or frequency of this interruption.
14.4. The Site has the necessary technology to date for its access and use, the presence of possible viruses or other harmful elements, introduced by any means or by any third party, which may produce alterations in the User's computer systems cannot be excluded.
AGE Paris offers no guarantee, either explicit or implicit, as to the operation of the Site, in particular any technical problem that may arise.
AGE Paris reserves the right to modify, at its discretion and unilaterally, at any time and without prior notice, the configuration of the Site, the services or content offered, such as the right to eliminate, limit, suspend or prohibit access, temporarily or permanently.
14.5. The responsibility of ÂGE Paris under the obligations of these GCS can not be engaged in the event that the non-performance of its obligations is attributable to the act of a third party even if it is foreseeable, to the fault of the Customer, or to the occurrence of an event of force majeure as defined by French courts and article 1218 of the Civil Code, or any other event that has not reasonably been under the exclusive control of ÂGE Paris.
It is agreed that in the event that the responsibility of ÂGE Paris is called into question, whatever the basis and/or the nature of the action, only direct and foreseeable damage is likely to give rise to compensation. Thus, any indirect, consequential and/or incidental damages, such as for example commercial trouble, loss of customers, etc., will not give rise to the right to compensation for the benefit of the User.
In any event, the liability of ÂGE Paris, in the event of damage caused to the Customer, for any reason whatsoever, will be expressly limited and may in no case exceed the total amount, excluding taxes, of the Customer's Order made within the framework hereof.
ARTICLE 15: LEGAL GUARANTEE
In accordance with the provisions of the Consumer Code, the Products marketed on the Site benefit from legal guarantees, i.e. the guarantee of conformity (articles L.217-4 and following of the Consumer Code) and the guarantee of hidden defects (articles 1641 and following of the Civil Code), allowing Customers to return defective and non-compliant Products free of charge.
15.1. Warranty against hidden defects.
In accordance with articles 1641 and following of the Civil Code, ÂGE Paris is bound by the guarantee for hidden defects in the Products sold making them unsuitable or significantly affecting the use for which they are intended.
As part of the legal guarantee against hidden defects, ÂGE Paris undertakes, after assessing the defect either:
– to reimburse the full price of the Product concerned;
– to reimburse part of the price of the Product if the Customer keeps it.
15.2. Legal guarantee of conformity.
In accordance with articles L.217-4 and following of the Consumer Code, ÂGE Paris is required to deliver Products that comply with each Customer's Order, namely:
– Products corresponding to the description given by AGE Paris;
– Products with the qualities that the Customer can legitimately expect given the declarations of ÂGE Paris.
As part of the legal guarantee of conformity, ÂGE Paris undertakes, after assessment of the defect either:
– to reimburse the price of the Product concerned to the Customer;
– to exchange the Product for a Product that complies with his Order, if possible.
ARTICLE 16: COMPLAINTS – INFORMATION
Any complaint or request for information relating to these GCS must be sent to Customer Service by e-mail at the following address: firstname.lastname@example.org
ARTICLE 17 – MISCELLANEOUS PROVISIONS
17.1. Partial invalidity
If one or more stipulations of these GCS are held to be invalid or declared as such pursuant to a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will retain their full force. and their scope.
The fact for one of the Parties not to avail itself to the other Party of a breach of any of the obligations referred to in the GCS cannot be interpreted for the future as a waiver of the obligation. in question.
In the event of a dispute relating to an Order, the Customer must first contact ÂGE Paris, in order to find an amicable solution, by email to the address email@example.com
In addition, in accordance with Article 14 of Regulation (EU) No 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court settlement of online disputes between consumers and European Union professionals. This platform is accessible at the following link: https://webgate.ec.europa.eu/odr/.
17.4. Applicable law and attribution of jurisdiction
These T&Cs are governed by French law, unless otherwise provided.
In the absence of an amicable outcome and whatever the origin of the conflict, disputes relating to the execution or interpretation of these GCS will be submitted to the competent courts of Paris, unless otherwise provided. For all practical purposes, it is specified that the time limits for taking legal action are not interrupted during the period during which an amicable solution is sought or mediation is requested.